Applications may be lodged between 9:00am to 12:00 pm, Monday to Friday except for statutory holidays. Appointments can be booked via http://acgcd.setmore.com.
If you are unable to make an appointment within the advertised hours and have valid reasons, you can either call 028-62685200 or send an email to email@example.com to schedule another appointment.
The level of passport fees is set under the Australian Passports Act. Fees are revised on a monthly basis. All fees can be paid with EFTPOS, Ali Pay and WeChat Pay.
For detailed passport application information please go to the Australian Passport Office website.
For current passport fees please go to the Consular Current Fees page.
Frequent Traveller Passports
From 1 December 2017 Australia will no longer issue Frequent Traveller Passports (64 pages).
From 1 December 2017, if your passport still has more than two years validity remaining and the visa pages are almost full, you may either apply for:
- a new 34 page passport with 10 years validity. The cost will be the price of a new passport plus the overseas surcharge. or
- a replacement 34 page passport with the same expiry date as the passport being replaced. The replacement cost will be cheaper than a new 10 year validity passport and will not incur an overseas surcharge.
Applicants will need to decide which of the two above replacement options best suit their own circumstances.