Checklist
- Child (under 18 years old) passport application using PC8 form (to be updated )
- Adult streamlined renewal using PC7 form
- Adult none-streamlined passport application using PC8 form (to be updated)
- Lost/stolen passport application (to be updated )
- Damaged passport application (to be updated)
- Photo guidlines
For further detailed passport application information please go to the Australian Passport Office website.
Working hours
Passport applications can be lodged between 9:00am to 12:00 pm, Monday to Friday except for statutory holidays.
Appointments
Passport service requires appointments. Appointments can be booked via http://acgcd.setmore.com. Bookings can be made 3 weeks in advance.
Each passport applicant, including children, will require a separate appointment.
Please do not to book more than one appointment for same application. Customers who book multiple appointments for same application will have their appointments cancelled.
Customers will be admitted to the Consulate-General no earlier than 15 minutes before your appointment time and your appointment will be cancelled if you arrive 15 minutes past your appointment time.
You will receive an appointment confirmation email when you successfully book an appointment. A cancellation/modification link will be attached to that email notification. If you have to cancel or reschedule your appointment, please refer to the instructions in your email notification.
Click here to check instructions for bookings.
Fee
The level of passport fees is set under the Australian Passports Act. Fees are revised on a monthly basis. All fees can be paid with EFTPOS, Ali Pay and WeChat Pay.
For current passport fees please go to the Consular Current Fees page.
Processing Time
The Australian Passport Office (APO) is currently seeing strong demand for passports. For this reason, it is advising its customers to apply for or renew your passport well ahead of your planned travel dates. The APO is therefore recommending, at least for now, that you allow up to six weeks to get a new passport. For more information, please click here.