Novel Coronavirus Outbreak
There is an active outbreak of a novel (new) coronavirus (2019-nCoV) in China, originating from Wuhan City in Hubei Province.
This new type of coronavirus was initially linked to a large seafood and live animal market in Wuhan City, in China’s Hubei Province. The majority of reported cases are in Wuhan City.
There have been reports of individuals with the novel coronavirus outside of China.
For more information on the novel coronavirus please click here to visit the Smartraveller website.
For emergency passport or consular support, please contact the numbers below.
If you are an Australian citizen in Wuhan or Hubei Province, you can register your location and your family situation by contacting the Department of Foreign Affairs and Trade using the details below:
+61 2 6261 3305 from overseas
1300 555 135 (within Australia)
+61 421 269 080 using SMS
For the latest China-related travel advice, please access the Smartraveller website via link below:
Consul-General Christopher Lim's Blog - "Longing for home"
"China is currently in the midst of the largest movement of people on earth, with hundreds of millions of people traveling for the Spring Festival.
The chunyun 春运 or the Spring Festival Rush covers a 40-day period before and after the Lunar New Year, when the Chinese people travel from their places of work or study, to their hometowns to be reunited with their families." Click here to read more.
Australia Marketplace China 2019 Welcome Dinner (11/11/2019)
Taste of Queensland Campaign Launch (28/10/2019)
Festival of Australia Kunming Reception remarks (27/05/2019)
Remarks at Gold Coast Gala Dinner (17/05/2019)
Macquarie University Open Day remarks (14/04/2019)
Consul-General’s Australia Day 2019 address (21/01/2019)
News and Media Releases
Celebrate a Festival of Australia (20/05/2019)
Strengthening science ties with China (10/04/2019)
2019-20 Foreign Affairs and Trade Department budget (02/05/2019)
Ambassador to China (29/03/2019)
Appointments for Passport and Notarial Services
Please make appointments for passport and notarial services using the Consulate’s online booking system. Passport service appointments for Australian Citizens are available between 9:00 am and 12:00 noon, Monday to Friday. Notarial service appointments are available between 2:00 pm to 3:30 pm, Tuesday, Wednesday and Thursday only.
If you are unable to make an appointment within the advertised hours, you can either call 028 - 6268 5200 or send an email to firstname.lastname@example.org to schedule an appointment. Passport enquiries, emergency passports or consular enquiries do not require appointments. Click here to make a booking.
Clients should arrive 5 minutes prior to appointments for security screening. If you arrive late for your appointment you may need to wait until an officer is available. Bookings can be made 3 weeks in advance. We request that you do not book more than one appointment at a time. Please refer to your notification email if you need to amend or cancel your appointment.
Notice of New Digital Assistant Online Chat for Visa and Citizenship Enquiries
The Department of Home Affairs (HA) are trialling a Digital Assistant to answer your visa and citizenship questions. The Digital Assistant will make it easier and faster for you to find what you need on their website. You can access the Digital Assistant from the Digital Assistant tab on the bottom right hand side of the screen on most Immigration and Citizenship pages.