Appointments
Passport appointments are available from 09:00am to 12:00pm from Monday to Friday (excluding Consulate public holidays)
Booking Policy
- Each passport applicant, including children, will require a separate appointment.
- Bookings can be made 3 weeks in advance.
- Please do not to book more than one appointment for same application. Customers who book multiple appointments for same application will have their appointments cancelled.
- Customers will be admitted to the Consulate-General no earlier than 15 minutes before your appointment time and your appointment will be cancelled if you arrive 15 minutes past your appointment time.
- You will receive an appointment confirmation email when you successfully book an appointment.
- A cancellation/modification link will be attached to that email notification.
- If you have to cancel or reschedule your appointment, please refer to the instructions in your email notification.
- For further instructions, click here.
Fees
- The level of passport fees is set under the Australian Passports Act. Fees are revised every month.
- All fees can be paid with EFTPOS, Ali Pay and WeChat Pay.
- For the latest fees, please see: Passport Fees
Processing Time
- You should allow a minimum of 6 weeks to receive a passport.
- For more information, please see: How long it takes to get a passport | Australian Passport Office
Forms
- Child (under 18 years old) passport application using PC8 form (to be updated )
- Adult streamlined renewal using PC7 form
- Adult none-streamlined passport application using PC8 form (to be updated)
- Lost/stolen passport application (to be updated )
- Damaged passport application (to be updated)
- Photo guidlines
For further detailed passport application information please go to the Australian Passport Office website.
Privacy policy
The Department of Foreign Affairs and Trade (DFAT) uses third-party software (Setmore) to manage the Consulate-General's appointments. Your personal information (including your name and contact details) will be collected by DFAT via Setmore to book your appointment and for related purposes. By proceeding with this booking, you are consenting to the collection of this information by Setmore on DFAT's behalf for these purposes. If this information is not collected, DFAT's ability to arrange your appointment will be limited. Your personal information will be handled by Setmore in accordance with Setmore's Privacy Policy, and by DFAT in accordance with DFAT's Privacy Policy.